Customer Service
1.877.ESA.SAFE / 1.877.372.7233

ESA Mandate, Mission & Vision


ESA's values


An Ontario where people can live, work and play safe from electrical harm.


To improve electrical safety for the well-being of the people of Ontario.


To promote and undertake activities which enhance public electrical safety including training, inspection, authorization, investigation, registration, enforcement, audit, and other regulatory and non-regulatory public electric safety quality assurance services.
– ESA Objects of Corporation, 1999


The Electrical Safety Authority has a corporate strategy for the years 2015-2020 and an annual business plan that define how the organization will serve its mission and mandate and advance towards its vision.