Customer Service
1.877.ESA.SAFE / 1.877.372.7233

ESA Directory

Improving electrical safety for all Ontarians in the community, in the home and the workplace – this is a driving force at ESA. 

Telephone: 1-877-ESA-SAFE (1-877-372-7233)

Head Office
155A Matheson Blvd West
Mississauga, ON L5R 3L5

Hours: 8:00 a.m. - 4:00 p.m. (Mon-Fri)

Customer Service Centre
(Telephone access only)
Mailing address: 400 Sheldon Drive, Unit 1
Cambridge, ON N1T 2H9

Hours: 7:00 a.m. - 4:30 p.m. (Mon-Fri)

24/7 Customer Service and Emergency Service 1-877-ESA-SAFE (372-7233)
Continuous Safety Services General Manager James Fraser
Customer Service Centre
Senior Director Eric Kingston
Registrar, Contractor Licensing Registrar and Director Soussanna Karas
Business Planning and Improvement General Manager Mark Taylor
Region General Managers

Central Region Steve Smith

Eastern Region David McConnell

Northern Region Enzo Tramontozzi

Western Region Jeff Thomson

Engineering and Program Development  Director Nansy Hanna
Codes and Plan Review Director Ted Olechna
Safety Risk, Policy and Innovation Director Joel Moody
Communications and Stakeholder Relations Director Borjana Bulajic
Human Resources Director Tracy Xavier
Finance CFO, Kevin Greer
Media Media Department