Customer Service
1.877.ESA.SAFE / 1.877.372.7233

ESA Online Services for LDCs


Please note: ESA has limited operational site visits.



ESA offers the flexibility to Local Distribution Companies to view their connection authorizations online.

The system is available for 24/7 and allows users to:

  • Search connection authorizations as far as 6 months back (this is how long connection authorizations are valid for), and
  • View connection authorizations in PDF format which can be emailed or saved.


Key Benefits

  1. ANYTIME ACCESS – The system can be accessed 24/7
  2. MULTIPLE USERS – Your company account can have multiple users with unique id numbers and passwords using the system as the same time.
  3. ONLINE SUPPORT – Availalble on each screen to help guide you through the process. Live help is also available Monday to Friday from 7:00 a.m. to 4:30 p.m. (excluding holidays).

Sign up for an account today!

Contact our Call Centre at 1-877-ESA-SAFE (1-877-372-7233) and a representative will set up your account. It’s that easy!


System Maintenance

ESA Online Services will be unavailable on Saturdays from 8:30 p.m. until 10:00 a.m. Sundays for regular maintenance.


ESA Online Services